Job Detail

Programme Manager

• Field: Public Sector
• Deadline: 2026-03-31 12:03
• London

Programme Manager

London

The Programme manager will be required to lead the Future Operating Model (FOM) transformation, including design and delivery of a new organisation-wide structure and operating model, the coordination and leadership of all associated workstreams and transformation activities.

Specific Accountabilities:

1. Leading the Delivery of the Future Operating Model Programme: Shaping and driving the successful delivery of the FOM programme, ensuring it progresses at pace, maintains strategic alignment, and delivers the intended organisational outcomes.

2. Coordinating All Service Design and Implementation Work: Defining, organising and integrating the full set of service design and implementation workstreams required to bring the new operating model and organisational structure to life.

3. Planning and Managing a Complex Portfolio of Projects: Structuring and overseeing multiple, interdependent projects, ensuring plans capture dependencies, milestones and deliverables, and remain achievable and coherent.

Person Specification:

Qualifications

· Degree or equivalent experience

· Desirable: Programme management qualifications (e.g., MSP, MoP, AgilePM)

Knowledge and experience

· Significant experience leading operational change management in complex organisational transformation.

· Proven ability to assess and manage change impacts, readiness, and embedding change into operations.

· Deep understanding of people, culture, and behavioural change levers.

· Experience of matrix-managing distributed change agents and SMEs.

· Familiarity with business change governance structures and escalation paths

Skills and abilities

• Proven experience of delivering complex, multi-strand transformation programmes in large organisations.

• Significant experience managing organisational design, restructuring and people impact programmes.

• Expertise in programme governance, planning, risk and issue management, and benefits realisation.

• Experience working with multiple stakeholders across all organisational levels including senior leadership.

• Strong background in managing multi-disciplinary teams and third-party providers.

• Looks ahead for potential problems and takes preventative or mitigating actions in advance.

• Communicates the true status of programmes and does not attempt to give only good news.

• Change management and business/operational readiness

• Strategic thinker able to simplify complex problems into actionable delivery plans.

• Strong influencing and stakeholder engagement skills.

• Excellent communication and facilitation skills.

• Highly organised with the ability to manage multiple concurrent change activities.

• Comfortable working at pace and navigating ambiguity.

• Ability to challenge the status quo and drive innovation

• Strong stakeholder management and conflict resolution skills

• Commitment to create an environment of trust, fairness and openness.

• Political sensitivity, and the ability to exercise appropriate discretion and judgement on issues of significance and importance