Job Detail

Groups Operations Executive

• Field: Hotel & Licensed Trade
• Deadline: 2026-03-31 11:03
• London, Greater London

UK and Ireland Specialist Destination Management company are looking for a new Groups Operations Executive to work on their team of experts constructing bespoke group experiences around the UK and Ireland for inbound travellers. 30-33K. Hybrid-working (first 6 months, 3-days office : 2 home, post-6 months 1-day office : 4 home)

Groups Operations Executive Responsibilities:

Oversee every stage of group travel arrangements, beginning with the first request and continuing through after-travel communication

Create tailor-made journey plans incorporating hotels, experiences, restaurants, and ground logistics

Act as the primary liaison for prospective and returning customers, delivering a consistently high standard of client care from start to finish

Compile, review, and distribute itinerary paperwork to travel partners promptly, maintaining precision and thoroughness

Arrange and negotiate reservations aligned with planned programmes, securing optimal pricing and contractual terms across services such as hotels, transport, tour leaders, eateries, and attractions

Produce invoices for customers and verify incoming charges from suppliers and partners

Resolution of issues and navigation of operational challenges

Groups Operations Executive Skills and Experience:

Travel Industry Experience required

Highly organised and meticulous

Strong at Relationship building with suppliers and partners

High standard of written and spoken English

Prior knowledge of UK and Ireland Travel product is not required as training will be given

Groups Operations Executive Additional Information:

Annual leave 25 days plus your birthday

Private Medical and Dental Cover

Pension

Loads of familiarisation travel

Good scope to progress in a highly successful, growing travel company

If you would like to apply for this exciting new opportunity and your background fits the above criteria, please send your CV to or call Mark on (phone number removed)