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Job Details

  • Location Reading, Berkshire
  • Salary £24500/annum Commission Incentive
  • Type Permanent
  • Experience2 Years Experience

Outbound Sales Agent

  • Field: Accountancy & Bookkeeping
  • Deadline: 2026-03-10 11:03
  • Reading, Berkshire
Outbound Sales Agent - Sell with Confidence, Earn More, Live Better

Our client works in partnership with some of the world's best-known manufacturers and retail brands, delivering trusted appliance breakdown protection. When everyday essentials like fridges, dishwashers or boilers break down, millions of customers rely on them to put things right. In fact, nearly 9 million UK customers trust their service.

They're now growing their team and looking for motivated, personable people to join as an outbound sales agent, offering a rewarding sales role with excellent work-life balance and standout benefits.

What you'll be doing

In this role, you'll:

Make outbound calls to existing customers to review appliance cover

Confidently upsell products using engaging, natural sales conversations

Build strong relationships by understanding customer needs

Recommend the most suitable protection packages

As an outbound sales agent, you'll be encouraged to bring your personality to every call while delivering a great customer experience.

Pay & training

£24,500 basic salary

OTE £7,200 per year through achievable bonuses

Full 4-week paid training programme, no experience left unsupported

You'll be fully trained on systems, sales techniques and product knowledge, with ongoing coaching to help you succeed.

What we're looking for

Experience in targeted or outbound sales

Comfortable working independently (home-based experience ideal)

Strong attention to detail and customer focus

Clear, confident communication skills

A positive, calm and organised approach

Location & working style

This is a remote role, requiring broadband access and a suitable home workspace.
There's also a brand-new office next to Nottingham train station, offering a modern, collaborative environment if you're within commuting distance.

Working hours

Monday-Thursday: 10:30-19:00

Friday: 09:00-17:30

Two 15-minute breaks plus a 30-minute lunch

Progression & development

Starting as an outbound sales agent gives you access to genuine career progression. Many employees move into roles across HR, Tech, Finance, Marketing and leadership, supported by structured development plans.

Benefits package

33 days annual leave (including bank holidays)

Monthly sales bonuses and regular incentives

Free annual appliance protection plan

Discounted cover for friends and family

Pension scheme with employer contributions up to 5%

Life assurance (4x basic salary)

Health & wellbeing support, including gym and healthcare discounts

Employee assistance programme

Retail, travel, TV and mobile discounts

Cycle to Work, car leasing and salary finance schemes

This is a role where your sales skills are recognised, rewarded and developed.
Apply today and start building a career that works around your life.

#Reading #Financial Services

Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

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