Workplace Receptionist Supervisor
- Field: Hotel & Licensed Trade
- Deadline: 2026-01-25 04:01
- SW1X, Belgrave Square, Greater London
£35,000
Belgravia
Our client is seeking an experienced Workplace Receptionist Supervisor to deliver an exceptional, first-class front-of-house experience. This is a high-profile, client-facing role within a sophisticated, luxury environment, perfect for a polished professional who thrives on delivering VIP-level service.
Workplace Receptionist Supervisor Key Responsibilities:
* Deliver a world-class, professional welcome to all visitors, acting as the first point of contact for the office.
* Ensure visitors are signed in efficiently and escorted promptly, providing a VIP service that anticipates their needs.
* Maintain the front-of-house area to an immaculate standard, reporting issues proactively.
* Oversee meeting room bookings, ensuring rooms are perfectly prepared with all necessary amenities and catering.
* Communicate key visitor arrivals or important events to management promptly.
* Support meetings and events, ensuring all setups, refreshments, and catering meet high-end standards.
* Manage incoming post, parcels, emails, and calendars with discretion and accuracy.
* Support supplier management, invoice processing, and purchase order procedures as required.
* Deputise for the line manager when necessary, maintaining seamless operational standards.
* Uphold Health, Safety, and Environmental policies and company procedures consistently.
Workplace Receptionist Supervisor Key Skills and Experience:
* Demonstrated experience in a high-end, luxury, or VIP-facing environment is essential.
* Exceptional customer service skills with a keen attention to detail and the ability to anticipate client needs.
* Professional, confident, and polished communicator with excellent telephone etiquette.
* Strong administrative and organisational skills with the ability to multitask in a fast-paced environment.
* IT literate: intermediate Excel, Outlook, and Word skills.
* Knowledge of Facilities Management processes is advantageous.
* Experience in F&B or luxury hospitality is a bonus.
* Team player with the ability to work independently and exercise discretion.
Working Hours: 40 hours a week, predominantly Mon-Fri with flexibility to work weekends and/or out of hours, when necessary, required.
Excellent benefits, 25 days holiday plus bank holidays.
If this role is of interest, please contact Anjna Mahey for more information
