Workplace Operator
- Field: Customer Services
- Deadline: 2026-01-26 05:01
- EC1A, Farringdon Without, Greater London
As Workplace Operator you will work collaboratively with our clients to deliver the future of agile, connected and high performing workplace. Working for Paragon's Client Partner, a well-established Law Firm based in Holburn, you will be responsible for ensuring seamless access to a range of services such as Records Management and Distribution Services.
The Workplace operator will be responsible to improve the day to day working experience of our clients’ employees by ensuring an agile, connected and high performing workplace. Your role will be to support with development that brings automation, productivity and efficiency to business processes.
This is a 12 Month FTC (With possibility to become Permanent)
Hours: Monday - Friday, Shift rotation weekly between 8am - 7pm
Key Responsibilities
* To be responsible for providing operational support in any service area as and when required. Services will include Mail, Couriers, Meeting Room set ups, Goods in, Records and admin.
* To be flexible to work in any service area as required, rota and on an adhoc basis
* To ensure that relevant Service Levels are met
* Responsible in ensuring accuracy when recording any data or financial information whether electronically or by hard copy
* Responsible in ensuring a high level of customer service is demonstrated and adhered to in all dealings with clients
* To work and engage with client demonstrating a positive and professional can do attitude
* To support colleagues and work as a team in order to achieve the best results for clients
* Responsible for complying with health and safety and site operational procedures
* Adhoc tasks as requested by Management
Skills and Attributes we are looking for
* Experience in Couriers/Mailroom/Porterage/Logistics/Goods Is desired
* Able to work on own initiative and as part of a team
* Excellent customer service and communication skills
* Proactive approach to work with an eye for detail
* Problem solving skills
* Positive and professional with a solution-orientated manner at all times
* Strong IT skills, competent in Microsoft office applications to intermediate level
* Flexible to change shifts at short notice
* Confident and professional approach with a can-do attitude and solution orientated
* Ability to learn quickly
Benefits include
* Employee Benefits Platform
* Onsite Gym
* Reimbursements
* Bupa Cash Plan
* Cycle to work Scheme
* Financial Health Check
* Wellbeing, Legal, Personal finance support
* Employee Assistance Programme
Please note that due to the high volume of responses we receive, only successful applicants will be contacted.
We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status
