Job Detail

Intensive Support Worker

• Field: Charities
• Deadline: 2026-01-26 04:01
• Pollokshields, Glasgow City

Are you experienced in providing intensive support to young people affected by homelessness? Are you passionate about holistic person-centred practice and helping people achieve their goals through trauma informed practice? If so, then we have a great opportunity for you to join our What If Male service based in Glasgow.

Your new opportunity
Quarriers What If Male service office is based in the Southside of Glasgow and we are recruiting an Intensive Support Worker to join our dedicated team. This is a 1 Year Maternity Cover opportunity open to both male and female applicants. You will work as part of a service that supports 12 young people aged 18–25 across dispersed flats in their own tenancies across Glasgow (city-wide support).

Our service is a unique housing support service which provides intensive support to people who have experienced significant trauma in their young lives and who have been affected by childhood experiences, including loss, disruption, and rejection, and alcohol/substance abuse, resulting in long-term effects on their behaviour, health and learning.

As an Intensive Support Worker, you will be supporting people transitioning into independent living within their local communities and providing practical support in all aspects of everyday living including emotional/therapeutic support when required. A key part of the role will be to ensure trust is developed with each individual and that you are a reliable, consistent support to the young people to allow them to gain a sense of security and resilience.
There is no supervisory responsibility in this role.

Working pattern: This secondment offers 39 hours per week on an 8-week rolling rota. Shifts are a mix of 8am–4pm & 2pm–10pm, working 4 weekends out of 8.
Overnight telephone support is in place, which can offer extra earning potential.

What you will need to bring to the role

• Essential SVQ Level 3 in Health and Social Care or equivalent
• Proven experience of supporting people who are homeless and providing intensive support to people with complex needs
• Compassion, understanding and ability to work under pressure
• Confidence and ability to work with people 1:2:1 and in a community-based setting
• Ability to identify and respond effectively to individual emotional support needs
• Enthusiasm and self-motivation
• Excellent problem solver who is driven by positive outcomes
• Resilient, reliable and an excellent listener
• Excellent communication skills
• Driving licence and Business Insurance are essential as support is delivered in young people’s homes and local communities

What you'll get in return

🌱 SVQ qualifications via our accredited centre
🌴 Generous leave: 29 days + 4 public holidays (rising to 34 + 4 after 5 years)
📚 Training & development opportunities
❤️ Opportunity to change lives through meaningful work
👨‍👩‍👧 Family-friendly policies
🏥 Health benefits: HSF cash plans, physio & occupational health
📞 Free 24/7 Employee Assistance Programme
🎁 £500 refer-a-friend bonus (T&Cs apply)
🛡️ Life Assurance & Pension
🚲 Cycle to Work scheme
🎟️ Access to Concerts for Carers

Full details of this role can be viewed on the attached Job Role Profile and Project Background.

Where applicable, successful candidates will be required to register with the SSSC within three months of start date.

Quarriers have Investors in People Platinum accreditation