Job Detail

Manager in Training

• Field: Retail
• Deadline: 2026-01-24 08:01
• Manchester

Manager In Training Opportunity

Join the team. Drive Sales. Be the Most You!

At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!

The Manager In Training provides leadership, operational support, and staffing coverage across multiple retail locations within the district. This role fills in for Store Managers during vacancies, vacations, high-volume periods, or special business needs. The Manager In Training ensures consistent execution of company standards, drives sales performance, maintains operational excellence, and supports team development across all assigned stores.

Responsibilities

Act as the on-site manager for various stores as assigned by the District Manager.
Step in during manager vacancies, staffing shortages, or high-traffic events.
Assist with new store openings, relocations, remodels, or district-wide initiatives.
Communicate effectively with the District Manager regarding store needs and challenges.

Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales.

Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are.

Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.

Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's.

Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential.

Brand Representation: Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities.

About You

Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities.

Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences.

Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.

Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers.

Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale.

Ability to Work Independently: You're self-motivated, organized, and can take charge when needed.

Perks and Benefits

Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance)

Generous employee discount on Claire's products

Opportunities for advancement and career development

Fun and inclusive work environment with supportive teammates
Candidate Journey
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.

Key Accountabilities include:

Sales and profit: achieving store targets through driving sales

Customer service: delivering the finest level of customer service

Store operations: keeping the store running smoothly

Commerciality: Ensuring your store is well merchandised and commercially correct

Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results

Ear piercing (you will receive full training)

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require