Job Detail

Tenancy Investigations Officer

• Field: Public Sector
• Deadline: 2026-01-09 12:01
• Hackney, London

As a Tenancy Investigator, you will play a crucial role in protecting the Council's social housing stock for those in genuine need. You will be responsible for providing a comprehensive investigation service into cases of tenancy fraud within the borough.

Working with minimal supervision, your primary goal will be to undertake investigations from referral to conclusion, obtaining the necessary evidence to support the repossession of misused properties and ensure fairness in our housing system. This role is vital for ensuring our housing services operate with integrity and that internal controls are effective.

Your Key Responsibilities will include:
● Conducting Investigations: You will manage a caseload of tenancy fraud
investigations, carrying out all aspects of the investigative work including interviews,
taking witness statements, and liaising with the police.
● Gathering Evidence: You'll obtain information from various systems and sources to
build robust cases for legal action, such as the recovery of unlawfully sublet
properties or the refusal of 'Right to Buy' applications.
● Reporting: You will prepare high-quality case reports and progress updates for
senior management and stakeholders, ensuring all investigation records are
meticulously maintained.
● Collaboration & Training: You'll work closely with staff across the Council, social
housing providers, and external partners. A key part of your role will be assisting in
the development and delivery of fraud awareness training for housing staff.
● Compliance: You must ensure all work is conducted in compliance with relevant
legislation such as PACE, RIPA, DPA, and HRA, as well as Council policies and best
practice guidelines.

If you are interested in this role please send your updated CV in the first instance