Operations Manager
- Field: Hotel & Licensed Trade
- Deadline: 2025-12-30 11:12
- London, Greater London
As Operations Manager you will oversee the day to day functioning of all travel operations, ensuring seamless service delivery for luxury clients. The role covers itinerary execution, supplier coordination, quality control, client servicing, and operational efficiency across global destinations.
Operations Manager Role and Responsibilities
Supervise booking processes from inquiry to confirmation
Monitor ongoing trips to address and resolve any issues in real-time
Train team members on new products
Ensure accuracy of reservations, payment schedules, and client documentation
Use post-trip client feedback to refine and improve operations
Operations Manager Skills and Experience Required
Five years proven experience in travel, operations preferred
Experience managing international travel logistics
Excellent problem-solving and decision-making abilities under pressure
Exceptional communication and leadership skills
Proven experience in managing a team
Operations Manager Key Benefits
Competitive salary
Monday to Friday 0900 – 1800
Supportive working environment
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